indicted on two charges of negligent authorial cruelty

You would think I’d notice when I’m doing something horrible to my characters — but sometimes the penny drops quite late.

The context for this post is the scene I wrote for Chains and Memory last night. There’s a detail I put into Lies and Prophecy that seemed like an interesting twist, an additional layer to an aspect of the world that the characters hadn’t realized was there. When I started planning out this book, I knew I was going to add another component to that detail; the adding happened a few days ago. And then last night, writing a follow-on scene, I finally realized what I’d done to Julian, by tossing in that little detail so many years ago.

I can’t get more specific than that without massively spoiling things, but I can give a different example of what I mean: Nicholas Merriman, an NPC in my game Memento, which is the campaign that ultimately gave rise to the Onyx Court series. Nicholas is nowhere in the novels, so there will be no spoilers for the Onyx Court if I tell you I may have been more cruel to him than any other member of the Merriman family save Francis. (Who did appear in the novels, so if I tell you his role in the game was pretty much the same except it ended a little bit worse, you’ll have some scale for comparison.)

Memento was a Changeling game about a group of faeries reincarnating in mortal hosts over a period of centuries, trying to create the Philosopher’s Stone. They were assisted in this process by a faerie-blooded human family, the Merrimans, who passed down the knowledge of their quest through the generations . . . but lost bits of it along the way, because seven hundred years is a long time to keep that kind of thing alive. Nicholas, living in the modern day, had only the fragments he’d gleaned from his Alzheimer-afflicted grandfather, and almost no connection to the faerie world whatsoever.

Under the mechanics for fae blood in that game, Nicholas was permitted one single “fae gift,” i.e. an ability inherited from his changeling ancestor. It could be a powerful ability, but he could only have one. I chose Parted Mists. In Changeling, the Mists are a metaphysical force that causes human beings to forget about magical things: to come up with “rational” explanations for them or dismiss them as mere fancy or just forget them entirely. Parted Mists allowed Nicholas to actually remember his interactions with the PC changelings, which was pretty necessary to make the plot go; ergo, my decision seemed like simple common sense.

So they meet Nicholas and realize they were doing something important and go through a process that causes them to remember their past lives, which takes up the bulk of the campaign, with them flashing back to previous centuries (and previous Merriman helpers) before finally snapping back to the present day and finishing what they started.

By which point I had realized that I had been horrifically, unthinkingly cruel to Nicholas.

Because he remembered.

Here’s the thing about Changeling: in that setting, there is a magical layer to the world that we can’t generally see. Changelings can see it; children can see it, but lose the ability as they grow up; adults can be temporarily enchanted to see it, but the Mists make them forget after the enchantment fades.

Nicholas did not forget.

After he met the PCs, Nicholas knew that he was living in grey, dreary Kansas. He knew Oz was right there, all around him: a fantastical world filled with color and magic and wonder. He knew the PCs lived in that world, and he’d been permitted to visit it a few times. But every time, the magic ended, and he was back in black-and-white Kansas — remembering precisely what he had lost.

I did not mean to be so cruel to him. But I was, and it took me months to realize I had been.

And that’s more or less what I’ve done to Julian. Not the same flavor of cruelty, but the same failure to notice until an embarrassingly long time later. The good news is, I have noticed, and that means I can make story out of it; that’s what I was doing last night. Not only that, but in writing up the problem, I realized it had a whole second layer to it, so that he’s asking Kim the question she hears, and also a second question she won’t hear until it’s almost too late.

If I’m lucky, readers will hit this part of the story and think “oh, wow, that’s a really awesome thing Marie Brennan set up there.” They won’t realize how much of it was an accident, that I only just caught at the last second. πŸ™‚

A Year in Pictures – Pompeii Baths

Pompeii Baths
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This is one of the surviving fragments of decoration in the Forum Baths at Pompeii. It gives you a remarkable sense of how beautiful the place must have been before the eruption — the sort of glimpse into the past that never. happens. on archaeological sites.

Not unless a volcano helps out, anyway.

The Incompetence of Samsung’s Customer Support

A few weeks ago I noticed that my Nexus 10 tablet wasn’t charging properly. I poked around online and found a number for Samsung’s customer support, so I called them up.

The lady I spoke to was very nice. We ran into confusion, though, because when I looked in the settings where my model number ought to be, all it said was “Nexus 10.” Apparently there was supposed to be something else. She gave me a ticket number and said I should call back in a few days, at which point her supervisor would have made the arrangements to put me manually into the system, which would allow them to send me a shipping label to get the tablet repaired.

Seemed good to me, so I thanked her, hung up, and waited.

When I called back, my first call got dropped. On a second try, the guy I talked to seemed to have no awareness of this having happened, despite the ticket number. He asked for my model number, and when I told him it only said “Nexus 10,” he said somebody would call me back in one to two days, after his supervisor made the arrangements to put me manually into the system, which would allow them to send me a shipping label to get the tablet repaired.

It took something more like three or four days, but I did get a call back from a woman saying there was some confusion about the lack of model number, but that she suspected the problem was that my tablet is wi-fi only, and they’re the department for tablets that are registered with a carrier for cellular service. She asked me to call her back and gave her a number.

Let me say for the record that up until this point, I feel like the service I’d received was less than ideal, but basically par for the course with this kind of thing.

That’s about to change.

Today (having been busy for several days, plus the holiday weekend seemed like a bad time to follow up), I call the number I’ve been given. It has a menu. Press 1 for mobile devices, tablets, etc. Okay. Press 3 for tablets. Okay. Press 1 for wi-fi only tablets. Progress, right? I seem to have had the wrong department before, but now I’ll get the right one. I press 1, 3, 1, and get a customer service rep to talk to.

“Can I have your phone number? First and last name? Verify your email address? Thank you. How can I help you today?”

I explain that I have a wi-fi only Nexus 10 tablet that isn’t charging properly, and I’m trying to send it in for repair.

“I’m sorry, but I’m not able to do anything about that here. I’ll have to transfer you to another department.”

. . . not sure why the people under the wi-fi tablet option can’t help me with my wi-fi tablet, but okay. But note: in the eight or so times I called this number and went through this process, I’m fairly certain that I did not get transferred to the same department each time. I’m not positive, since I didn’t take notes, but I’m pretty sure.

And here’s where things get terrible. No matter where I get transferred to, I’m in the wrong place — and it’s blatantly obvious that half the reps aren’t even listening to what I say, because when they ask what I’m calling for, I say it’s a wi-fi only Nexus 10 tablet . . . and then a little while later they are surprised to discover my tablet is wi-fi only, or a Nexus, and they’re going to have to transfer me to somebody who can help with that. One call, I get transferred four times, and I know for a fact that at least two of those transfers were to the wi-fi department. Meaning the wi-fi department sent me somewhere else (I think it was the Nexus department), and then somebody else sent me back. The rep doing the sending back apologizes and says something vague about them having trouble with their phone system. This must be true, because that call gets dropped while I’m waiting to talk to the wi-fi department again — and that is not the only time I get dropped, because I’m not calling Samsung eight times in one afternoon just for shits and giggles. I get dropped once while the initial rep is going through her opening spiel. I get dropped when I’m on hold. I get dropped when somebody picks me up from hold and asks what department I’m trying to reach. At no point can anybody give me the number of the department I’m supposed to be talking to, because apparently they don’t actually have the numbers; they only have a phone system they can use to transfer me.

I’m composing this post while I’m on hold — but not for the wi-fi department, or the Nexus department. I’m on hold waiting to tell Samsung that they have the shittiest customer service I have ever had the misfortune of dealing with. I’ve been waiting to tell them this for forty minutes now, and nobody has picked up.

Basically, Samsung doesn’t give a fuck. I can’t take my device to someplace local to get it repaired, because it’s a tablet; apparently the only way I can get it fixed is to mail it to the manufacturer and wait for them to send it back. But I can’t even do that, because they can’t be bothered to meet the bare minimum standards of actually helping their customers.

I broke off writing this post because after forty-five minutes on hold, I finally got a competent customer service rep who neither attempted to transfer me nor dropped my call. She gave me a new ticket number and her extension, so that if I have to call back, I can (theoretically) get hold of her again and not be sent around the merry-go-round for the millionth time. I’m still waiting — yet again — for someone to set up whatever’s necessary to deal with the lack of model number, but I supplied my proof of purchase, so maybe this time it’ll work? We’ll see.

Not gonna lie, though. I’m not holding my breath.

A Year in Pictures – The High Pavilion

The High Pavilion
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The Chinese-styled garden of Fukushu-en in Okinawa is really impressive to wander through, and my favorite part was this: a small pavilion perched atop a rocky hill, overlooking a waterfall that pours into the lake below. You can wander around inside the hill, too, through a little cave scraped out to let you see the waterfall from within.

Books read, August 2014

Surgery meant lots of time on the couch. Lots of time on the couch meant lots of reading. (Also lots of photo-editing. And movie-watching. And passing out so I wouldn’t be awake to hate the boot.)

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A Year in Pictures – Bird on a Porch

Bird on a Porch
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I made an undignifed spectacle of myself the evening of my mother’s birthday dinner, borrowing my father’s camera and crawling around on the porch with my butt in the air to get this photo of a bird hanging out underneath the railing. Fortunately, both my parents do enough photography that they understood. πŸ™‚

It’s been ten years! Let’s celebrate.

It’s been ten years since my first short story was published. If Amazon is to be believed, Summoned to Destiny, the anthology containing “White Shadow”, came out on September 1st, 2004. Which, as it so happens, is my birthday.

They say it takes ten years to get good at something, don’t they? That’s one of the random metrics, anyway. Ten years from my first published story to a World Fantasy nomination; not bad. πŸ˜› Of course, I was writing long before “White Shadow” came out. I got what I consider to be my first mature novel ideas when I was seventeen — ideas that ultimately became Lies and Prophecy and Doppelganger — and ten years later I was writing Midnight Never Come, which I view as one of the benchmarks of me leveling up as an author. I have no idea what I’ll be writing in 2017, since I’ll draft the last of the Memoirs next year, and (probably) The Changing Sea the year after that. But I bet it’ll be fun. πŸ™‚

Anyway! Long-time readers of this blog may recall I have a tradition — not observed every year, but going on more years than not for the last decade and more — of a “birthday egotism” post. Back in 2003, I was having kind of a blah time of it on my birthday, and decided to counteract that with a post wherein I listed awesome things about myself, with no disclaimers, caveats, or moderating language allowed. The idea is that, like many people, I am good at downplaying my own achievements, and it’s valuable to have one day where I get to just bask in the happy — especially because I can go back and look at it later, when I need a pick-me-up. So behind the cut you will find a listing of what I’ve done that I’m proud of since 2012 (that being the last time I made a birthday egotism post). It begins with the traditional phrasing:

I’m thirty-four today. What have I got to show for it?

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A Year in Pictures – London Wall

London Wall
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For my birthday, I give you: one of my two favorite spots in London. (The other is the front steps of St. Paul’s, right by my hostel; I ate many a dinner sitting there and watching the sun set down Ludgate Hill.) The garden you see here belongs to the Salters’ Company, but on the far side there’s a little fragment of park beneath this, one of the largest remaining fragments of the Roman and medieval London Wall. You can see its patchwork nature and the toll taken by the passing centuries, but it’s a nice little relic of the City’s past.

I haven’t done a meme in a while

You can tell a lot about a person from their music. Hit shuffle on your iPod, MP3 Player, etc. and put the first 10 songs! One rule, no skipping!

(I’m leaving out the part where I’m supposed to tag ten more people to do this.)

I guess I’ll go with the playlist I’ve been slowly assembling for Chains and Memory. This isn’t the soundtrack; it’s just the music I’ll be going through when I pick stuff for the soundtrack. As such, it skews toward techno, rock, and more modern-sounding scores (whereas the playlists for the Memoirs, to choose a contrasting example, avoid those exact things).

1. “The Magic Wedding,” Cirque du Soleil, CRISS ANGEL Believe
2. “The X-Jet,” Michael Kamen, X-Men
3. “Mater Gloria,” Lesiem, Mystic Spirit Voices
4. “. . . He’s been arrested for espionage,” Harry Gregson-Williams, Spy Game
5. “Written in the Stars,” Ramin Djawadi, Clash of the Titans
6. “CWN Annwn,” Glenn Danzig, Black Aria
7. “Amnesia,” Dead Can Dance, Anastasis
8. “No More Sorrow,” Linkin Park, Minutes to Midnight
9. “Creeping Death,” Apocalyptica, Plays Metallica by Four Cellos
10. “There’s Only Me (Instrumental)”, Rob Dougan, Furious Angels

A Year in Pictures – Ceiling Vortex

Ceiling Vortex
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I have a Thing for ceilings.

You haven’t seen too many images of them in this series because a lot of them don’t come out very well, or when you get down to it the ceiling in question is simply not that interesting to anybody who doesn’t have a fixation. But this ceiling? HOLY MOTHER OF GOD. It is possibly the most awesome ceiling I have ever seen. It belongs to a small pavilion in Fukushu-en, a Chinese-styled garden in Okinawa, and it is just . . . phenomenal.

A Year in Pictures – Island and Tree

Island and Tree
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I believe this was the last photo I took on our recent trip to Hawaii, a split second before my camera’s battery died. Memory tells me there’s some local folklore about that tiny island (which lies off the coast of Oahu); it does not oblige me by recalling what the folklore was. I did like the framing of this shot, though.

A Year in Pictures – Pediment in Pieces

Pediment in Pieces
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The Roman museum in Bath had a really cool way of presenting the fragments of this pediment: not only did they hang them up on the wall in their original configuration, but they had a light fading in and out to show you what the rest of it looked like. I stood there FOREVER to get a shot that was steady, timed right, and devoid of other people’s heads wandering through . . . .

A Year in Pictures – Blue Mosque

Blue Mosque
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The Blue Mosque — or more properly, the Sultan Ahmed Mosque — in Istanbul is a remarkable sight. I really wish I’d had more time to actually appreciate the sight of it; sadly, we were with a tour group that pretty much had to rush through everything (in part because of a woman who seemed to have overlooked the fact that the tour involved, y’know, walking, and complained and dragged her feet the whole way through).

Oh there was joy in Wapping when the news flew through the land

As of a few hours ago, I am officially Free of the Boot.

The boot is dead; long live th — wait, no, it can die in a fire.

I’ve graduated to a mere brace: a complex arrangement of laces and straps and velcro designed to make sure I don’t re-injure myself while I get my strength and mobility back. I suspect, though I can’t be sure, that I’m already off to a better start than I was last time, owing to all the PT I did beforehand. Stepping on my unbooted left foot is still mildly scary (and my heel hurts like crazy, it’s so tight), but it doesn’t feel as pathetically weak as I think the right one did post-boot.

Either way, I’m not going to waste any time. My first PT appointment is tomorrow morning! At this point I could probably do the relevant exercises in my sleep, but it’s good to have someone helping me pace myself, plus they have nice things like the electical stimulation machine that will speed my recovery along.

In the meanwhile, I’ll be over here curling my toes and rubbing my heel and generally rejoicing in the fact that I am free, free, FREE.

A Year in Pictures – Monumental Altar

Monumental Altar
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There’s a very distinct style of decoration to be found in major Polish churches, and that style is HUGE. Also GOLD. The various chapel altars, etc. we saw there pretty much all looked like this: massive gilt structures that look like they’ll stand until the Second Coming. They certainly make for an impressive sight.

The devil you know

I’ve noticed two quakes since I moved to California in 2008. One of them was small and brief: it felt like when you’re on the highway and a larger vehicle goes by quickly, so that the wind of its passing makes your car sway momentarily to the side.

The other was last night.

I was trying to fall asleep when it hit. Took me a second or two to figure out that yes, this really was an earthquake. Then it kept going, while my husband woke up and we stared at one another, trying to figure out if we ought to run for a doorway or something. It was strong enough to worry me, not strong enough to be really scary: 6.1, with an epicenter near Napa, maybe fifty-five miles from here. For the people there, it was worse, with injuries and property damage.

I looked up the epicenter and magnitude immediately, because it was better to know than to lie awake wondering. Of course, knowing brings its own perils. That’s a 6.1 at X distance: okay. What would it feel like if it were a 6.1 in, say, Hayward, just across the Bay? Or on the San Andreas Fault, right here on the Peninsula? Actually, that one sounds scarier than it actually is; the San Andreas is more of a problem for SoCal than it is in the Bay. The Hayward Fault is the one we need to be afraid of. What if it were 7.1? The scale is logarithmic; 7.1 is not one-sixth bigger than 6.1. It’s ten times bigger. What if it were 8.1?

Not good thoughts, when you’re trying to get to sleep.

Nothing is damaged here, though Napa wasn’t as lucky. I find myself hoping that the suffering and loss of people there has a silver lining, helping motivate the local and state governments to move forward on some earthquake preparedness measures. We’re already refitting the Hetch Hetchy aqueduct, though last time I checked that isn’t due to be finished until 2016; since the aqueduct supplies most of the Bay Area’s drinking water and (pre-refit) could be thoroughly trashed by a big one on the Hayward Fault, that’s a pretty high priority. But there are other things we could be doing, and should. Sure, it’ll cost money. But we’ll lose even more when the East Bay falls down.

In the meanwhile, at least I know what a “proper” earthquake feels like. It’s good to know that, in a way: now I have facts, instead of just imagination.

tonight’s random train of thought

Faffing around, putting off actually getting started again on work like I should, browsing the web, come across a mention of Wendy and Richard Pini, spend a moment imagining what I would say to them if I met them.

Remember that way back in the day, I bought the Elfquest RPG and made a bunch of characters, but never actually played the game; just sat around making up stories that more or less amounted to OC fanfic.

Probably a good thing we never actually played it. I think the game was Chaosium, and I don’t recall the system being really all that well-suited to the setting — not that I would have known the difference at the time.

Hmmm. What would be a good system for running an Elfquest game?

. . . no, I’m not actually planning on running such a thing. File this under “fun things to fiddle with,” like my hack of Cinematic Unisystem for Harry Potter or Mage: The Awakening for the Wheel of Time. (Or, um, Pathfinder for Dragon Age. Except I actually ran that one for a while.) But I open the floor to suggestions: what would you use for Elfquest? I personally have no idea, but I’m curious what other people might suggest.

A Year in Pictures – Ephesus Arch

Ephesus Arch
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At Ephesus, the remnants aren’t properly put into position until the archaeologists are sure they have them arranged correctly. I don’t know whether this is an actual reconstruction of a bit of building, or whether they just stacked up what they’ve got until they can deal with it properly — but either way, the tree with its flowers made a nice backdrop.

I want my body back.

I’m at the stage of surgical recovery now where the thought that keeps going through my head is, “I want my body back.”

When I take off the boot to let my skin get some fresh air, my ankle is still swollen, still discolored from the skin irritation, and scarred. It doesn’t look like my ankle; it looks like somebody else’s. In the early days of recovery, taking the boot off was scary, because I need to keep my foot in a flexed position and the post-surgical weakness made me afraid that I would accidentally move it too far. Now? I’m not afraid at all, because I couldn’t move my foot too far if you paid me. With every passing day, it stiffens up more, my ankle petrifying into a single position. At this point I’d feel pain from the muscles before I felt it from the repaired ligament. By the time I get to physical therapy, I’ll have nearly no range of motion at all.

I recognize that in the grand scheme of things, it could be far worse. I’m young enough, and the surgery was minor enough, that I expect to recover fully. I could be stuck with the sort of injury you never get over, the kind where you have to learn to live with the body you’ve got now, rather than hoping to regain the one you had before. But it’s still alienating. And I have cabin fever, not only for my house in general and my living room in specific, but for my own physical existence: my body isn’t moving very well, so I’ve got this increasing and pointless desire to somehow crawl out of it for a little while and go running around in the sunshine.

Clearly, I need to learn astral projection. πŸ˜›

Fortunately, I’m near — well, not so much the end as a turning point. Unless something has gone horribly wrong, I’ll be out of the boot next week. Which won’t magically transform my ankle into its old self, but will mean I can do something other than just sitting around being patient. I made some physical therapy appointments yesterday. I’ll be able to walk without my legs functionally being two different lengths. I’ll put on jeans for the first time in a month. All of these are Good Things.

In the meanwhile, I sit here and keep thinking, “I want my body back.”